Don’t let anyone tell you otherwise!
YOU are the best person to talk to your customers, and they want to speak directly to you, the decision-maker.
You don’t use third parties to have conversations, and build close relationships in real life. Why should this be any different?
And only you know the detailed nuances of your business, to ask the right questions when chatting with people, and get the answers you need.
In this social media age, the traditional barriers between a business and its customers have been smashed down. People want the emotional connection of personal, human contact when using a product or service, and the reassurance of being able to talk to the person in charge.
What Cliizii does is give you the venue & plain-language kitset, all online, for running a simple, but productive focus group, with your top customers. Like Ikea, but without the Allen key & domestics!
The conversation is structured like Topics & Posts on social media, as if you’re starting a Facebook chat with family & friends with a hot issue. Designed to keep to one Topic at a time and not go off on tangents. Which also makes it easy to export fast, transcript-reports of the conversation in bite-sized chunks for review and actions.
The Cliizii Chat Room itself is a warm and friendly venue, to make everyone relaxed, including you J. It’s fun and addictive, as once you and your customers have the hang of it, you’ll all be coming back for more.